Dashboards

Real-time dashboards in the YourCX platform enable monitoring of key indicators and metrics, providing essential data for making informed business decisions in real time.

Customization and Flexibility
Dashboards can be customized to individual needs, displaying the most important indicators, KPIs, or other relevant metrics on a single screen. This allows users to focus on data critical to their business area.

Dynamic Data Updates
Data on dashboards is updated in real time, allowing continuous tracking of changes and quick response to emerging challenges. The ability to dynamically filter and segment data enables detailed analysis of selected parameters.

Integration with Multiple Data Sources
The YourCX platform allows integration of data from multiple sources, such as surveys, web analytics, or sales data. This makes it possible to present a comprehensive overview on a single dashboard, supporting effective decision-making.

Automation and Scalability
YourCX enables creation of any number of dashboards, and for recurring patterns – template preparation. This facilitates dashboard management across different business units, saving time and resources.

Availability and Information Sharing
The platform provides constant access to results updated in real time, enabling filtering, segmentation, and data analysis according to user needs. This allows all collaborators to participate in the customer experience optimization process by receiving tailored notifications, reports, or dashboards.

Sample excerpt from an anonymized dashboard

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The use of real-time dashboards in YourCX supports effective data and process management, enabling quick response to changes and optimization of business activities.