Report analysisEvery YourCX report is unique—tailored to the needs of you, your team, and your company. The way data is presented and the overall layout of the report are individually…
Report Generator: Step by StepUsing the report generator, you can create a structured summary of survey results—with charts and descriptions divided into slides. The tool allows you to define the…
Task CreationTo properly utilize feedback loop and customer feedback management mechanisms, it is necessary to correctly model business processes related to their handling in the system.The first step should be…
Examples of Reporting and Best Practices in Data UtilizationYourCX is a versatile research platform that enables companies in e-commerce, retail, and telecommunications to effectively conduct marketing research and customer experience…
Configurable Survey ResultsThe survey results view presents aggregated respondent answers in the form of accessible visualizations and a detailed statistics table. On the left side of the screen, there is…
Configurable Basic View Key information about the survey is gathered in one place to enable a quick overview of the most important metrics. At the top of the screen, there…
Notifications and Trend AlertsThe YourCX platform offers an advanced system of email notifications and alerts that help organizations monitor key metrics and quickly respond to significant events. This enables effective…
DashboardsReal-time dashboards in the YourCX platform enable monitoring of key indicators and metrics, providing essential data for making informed business decisions in real time.Customization and FlexibilityDashboards can be customized to…
Automatic ReportingThe YourCX platform offers advanced automatic reporting features that enable efficient data management and time savings. With the report generator, users can define any processing schemes for results and…
Feedback Loop – Task ManagementThe Feedback Loop module in the YourCX platform enables comprehensive management of tasks related to feedback and optimization processes. Below are the key functionalities and their…
