Survey Creation

The Survey Creation module in YourCX allows for easy design and deployment of surveys tailored to specific business needs. Below are the key features of this module:

Survey Design

YourCX’s survey builder provides an intuitive interface for creating research projects that support a wide range of business objectives. Users can choose from multiple question types, apply conditional logic for questions and answers, and include multimedia elements to enhance engagement and clarity. The system also supports multilingual survey design, ensuring flexibility for international use.

Survey Personalization

The Survey Personalization module in YourCX offers full flexibility to tailor surveys to your brand identity and audience expectations. Key features include:

• Visual customization to align with your company’s branding

• Tone and language adjustment to match your target audience

• Advanced targeting based on user segments or customer profiles

These options ensure that surveys feel relevant and engaging, while also enabling more precise data collection from the right respondents.

Distribution

Surveys in YourCX can be distributed through multiple channels, ensuring wide reach and high response rates. Available distribution methods include:

• Email and SMS invitations

• Embedding surveys directly on websites

• QR codes

• Sharing via social media

• Integration with mobile apps – either directly or via dedicated SDKs

This multi-channel approach helps ensure that surveys reach the right audience in the most effective context.

You can learn more about creating and editing surveys [here].