Widget – Declarative Surveys

A declarative survey widget is a visible on-page element (e.g. tab, bubble, icon) that allows users to voluntarily launch a survey at a moment that suits them. It doesn’t interrupt the visit or force participation, making it a discreet yet always-available feedback tool.

Example: a widget displayed on the right side of the screen on desktop.

When to Use:

• When you want the survey to be continuously available without disrupting the user experience

• On sites where users spend more time (e.g. news portals, service platforms)

• As a channel for ongoing collection of suggestions, feedback, or general impressions—especially from dissatisfied users

Advantages:

• Non-intrusive – Users choose whether and when to respond

• Long-term data collection without affecting UX

• Fully customizable styling to match your website’s visual identity

Best Practices:

• Place the widget in a visible but unobtrusive location (e.g. bottom-right corner)

• Use a short and clear call to action (e.g. “Got a minute? Share your feedback!”)

• You can also treat the widget as a permanent feedback channel for site visitors

• Consider adding a temporary hover message or nudge next to the widget to encourage interaction

Widget on the YourCX Platform
Every aspect of a widget-based survey on YourCX—its design, text, and behavior—is fully customizable.