Embedded Surveys

Embedded surveys, implemented via flexible iframes, are integrated directly into the content of a website—such as within an article, a customer panel, the footer, or after completing a form. Users perceive them as a natural part of the site, without disruptive pop-ups or widgets. The survey automatically adjusts to the surrounding content and layout, making it feel seamless and non-intrusive—even to the point that respondents may not realize it's a separate element.

When to use:

  • When you want to collect feedback in direct context of specific content or functionality (e.g. after reading an article, completing a purchase, updating personal information).

  • In situations where the visual layout of the page naturally supports a “permanent” survey placement (e.g. within a feedback module).

  • When you need full control over the placement and presentation of the survey.

Advantages:

  • Seamless integration with the page layout – does not interrupt the visit or distract attention.

  • High user trust – perceived as part of the page, not an ad or intrusive pop-up.

  • Possibility to embed multiple surveys tailored to different contexts.

Tips:

  • Place the iframe in locations that users are very likely to see.

  • Ensure responsiveness – verify that the iframe adjusts properly to the width of the user’s device. If it doesn’t, adjust the layout settings.

  • Embedded surveys can also use triggering conditions. If the survey doesn’t appear, check if the display conditions are met.

  • Expect lower conversion rates. This is primarily a solution for quantitative, not qualitative, feedback collection.

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