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Conditional Questions

Conditional questions allow you to dynamically determine which questions or answer options are displayed, making your surveys more personalized and relevant.

Benefits of Conditional Questions:

  • Increased relevance of questions

  • Better alignment with respondents’ answers

  • Shorter survey completion time

  • Higher respondent engagement through tailored questions

  • Ability to collect more detailed insights on key topics

  • Improved data quality by removing irrelevant questions

  • Easier results analysis thanks to clearly defined question paths

General Setup Instructions:

  1. Open the survey editor on the YourCX platform.
  2. Select the question or group of questions you want to condition.
  3. Set your conditional rule (e.g., show only if the previous answer is “No”).
  4. Test the survey to ensure the conditional logic works as expected.
 
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